As a company, one of the best ways to attract more customers and improve your reputation is by creating a positive brand image online. That is sometimes easier said than done, though, especially with all the competition out there. Fortunately, it is very doable, whether you are an already established company or a brand-new business wanting to bring in your first customers.
To make sure you leave a positive impression on everyone who googles your business’s name, here’s how to create a positive brand image online.
Know What Your Audience Wants
The first step is simple – understand exactly what your audience likes to see in a brand. Of course, this will vary depending on what you sell. If you are a women’s lingerie business, for example, your customers are likely looking for a brand that fully understands women’s bodies. A good way to show this would be to include models of various shapes, sizes, and ethnicities on your website.
By establishing exactly what your audience is after, you will have an easier time shaping your image to appeal to them.
Work on Your Website’s Design
A bad web design will put off even previously interested customers. After all, who wants to stick around a website that isn’t clear, takes forever to load, and displays like an elementary graphic design project? Don’t worry if you have zero experience when it comes to web design, as you can always go to a professional. If you are a dental practice, for example, companies like https://hip.agency/ tailor your marketing needs to suit your business, which includes improving your website.
Use SEO for More Website Traffic
Search engine optimization is the perfect way to increase organic traffic to your website. Not only will this increase the number of potential customers, but it will also build trust with users, as people are far more likely to trust a brand that ranks higher on Google. A couple of ways to improve your SEO include using internal links, using the right keywords, and keeping a blog on your website.
Create an Eye-Catching Logo
Don’t underestimate the benefits of a well-designed logo. Your logo should encapsulate your brand in a simple but efficient manner, so choose your colors, font, and images wisely. While users might not consciously judge you based on your logo, it’ll be the image that pops into their minds when thinking of your brand.
Be Present on Social Media
These days, many users look for a brand on social media before purchasing a product or service from them. Not only does it give users a better idea of what the company is about, but it also provides easy access to reviews and customer service.
To ensure that users view your business in a positive light on social media, post great content, respond to comments, and use quality images. Running multiple social media sites for a business can be time-consuming, so consider hiring a professional to take over the duties.
Take Better Pictures
Why write a lengthy paragraph that few people will read when you can get the same message across with a simple image and caption? Remember, though, no images are better than bad images, so up your photography game and take excellent quality photos for your website and social media sites. A couple of points to keep in mind when photographing products include using proper lighting, setting up a simple background, and using a tripod. People will know if you have quickly snapped a shot on your smartphone camera!
Collaborate with Other Brands
One of the best ways to get your name out there while boosting your trustworthiness is to collaborate with other brands. You don’t have to go for the big ones (not yet, at least) – simply teaming up with another business that appeals to the same audience that you do can significantly increase your visibility online. Sometimes, a simple Twitter DM or Instagram message is all it takes.
Use Email Marketing
Email marketing can do a lot for your brand. It helps you connect with people who are already interested in your business, which makes appealing to them much easier. To make the most out of email marketing, you should focus on coming up with an eye-catching subject line, writing personal messages, and including informative and engaging content. Including a promotional discount always helps, too!
Use Videos for Higher Engagement
The internet is full of various types of content, and the one that gains the most attention is videos. You can use this knowledge to your advantage by putting out high-quality, informative, and fun videos centered around your brand.
Some of the same rules apply to videos as they do to taking photos – use great lighting, a tripod, and a clear background. From there, try to keep your videos as engaging as possible. If you’re promoting a new product, for example, get real people in front of the camera to talk about it.
Respond to All Reviews
Positive reviews can do wonders for a brand image. To give them a little more impact, though, you should respond to them, too. This shows users that you genuinely care about people’s opinions and that the customer truly matters. Replying to negative reviews is also crucial. While it’s always disheartening for a company to read criticism about their product or service, by giving a professional and helpful response, you show that you take pride in your quality and are always willing to improve.
Deliver a High-Quality Service
In the end, the best way to earn a positive reputation for your brand is to continuously deliver a high-quality service. After all, marketing can only take you so far! By providing every single customer with great service and putting effort into your marketing campaigns, you ensure everyone who comes across your business leaves with a great impression.
Building a positive brand image doesn’t happen overnight. With enough knowledge, time, and assistance when necessary, though, your brand will soon have a great reputation.